Welcome to the CLOS help ****center! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at - [email protected]
What to do if after the photo shoot I don’t see all the photos in the album?
How to get the best image quality?
Where are the photos saved when shooting remotely?
How do models prepare for Virtual Shooting?
What format should I choose when taking a picture?
How do I download all the photos from the session?
How to select cover for the album
How uploading to the CLOS Cloud works
The uploading process seems to be stuck
Black screen after going a room
Model/subject runs out of space
RAW format is not available or doesn’t supported by model’s/subject’s device
Purchased a subscription but PRO features are not available
Poor quality video call with a delay
Can a model/subject close the app and upload the images later?
A spinning wheel on the cover of the album
Can not join the room. The role is taken
Images were deleted. Is it possible to recover them?